How we help an independent estate agency.
New instructions and listing launch
Bring together the information, photographs, particulars, approvals and portal publishing involved in launching a property. We help identify where details are copied, checked or chased more than once.
The work can include improving the handoff from valuation to instruction, making missing information visible and giving the team a dependable way to confirm what is ready to publish.
Enquiries, viewings and vendor updates
Look at how portal enquiries, website forms, inboxes, diaries and viewing feedback move through the team. The aim is a clearer response and follow-up rhythm for buyers, renters, sellers and landlords.
Sales progression and lettings management
Offers, chains, documents and updates can be difficult to keep visible. In lettings, applications, referencing, maintenance, inspections, certificates, renewals and landlord communication add another layer of regular work.
Marketing and publishing
Make approved property and agency information easier to turn into website, email and social content. Property video, virtual furnishing and other production work can sit within this area when it solves a clear marketing need and is properly labelled.
Working with the systems you already have
Small agencies may use a sales and lettings CRM, Rightmove, Zoopla, OnTheMarket, a website, email, calendars, spreadsheets, accounting, referencing, maintenance and compliance tools. We confirm the actual setup before suggesting a connection or querying data across it.
What we agree before starting
We agree the area of work, the systems involved, the information that may be queried, who remains responsible for decisions and how the result will be checked. We do not ask for customer records or system credentials through the public enquiry form.